Retail Solutions For Your Business
Is your business planning to open new stores, or are you looking to implement new technology in your existing locations?
We possess the skills, resources and experience to provide flexible, efficient and cost-effective solutions that can turn your stores into seamlessly efficient operations.
Our solutions include the installation and management of cabling, phone systems, broadband, POS and CCTV. Our comprehensive service, which we refer to as a ‘shop in a box’, is customised to meet your needs and enhances the efficiency of your deployment staff by providing a single point of contact.
Why Choose Us?
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Reliable and Experienced
With extensive experience in handling the most complex retail installations, our skills and resources ensure that we provide professional services for a flawless installation process.
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Coverage Across the UK and Europe
While we’re based in the UK with nationwide coverage, we also have a presence in numerous countries across Europe.
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Comprehensive Solution
We have the capability to meet your needs, from storing equipment in our spacious warehouses to configuring it and providing tailored services.
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Dedicated and Knowledgeable Team
Our team is equipped with the knowledge and expertise to fully manage your deployment needs, providing transparent communication to ensure you’re always informed and up to date.
Product Highlights
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Our system consolidates all your communications into a single platform. Staff can easily connect with head office, use short codes to communicate between stores and engage with in-store staff.
We can customise the system to fit your specific needs and integrate it with various software solutions. Hardware can be supplied either as a one-time purchase or through a monthly service plan.
The X-Hoppers part of the system is designed to enhance communication between staff members in retail stores and large warehouse operations. The push-to-talk feature allows users to communicate efficiently, boosting productivity and customer satisfaction.
With AI integration, staff can ask the system questions and receive answers in real-time. For instance, if a staff member needs information about nutrition that they don’t have, the AI will provide a relevant and accurate response.
For a breakdown of features click here.
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From basic Fibre to Full-Fibre dedicated solutions, our broadband services are tailored to fit any budget and requirement. We handle the entire installation process, providing both the necessary equipment and engineering services to take the stress off your business.
With extensive experience managing even the most complex networks, including an estate of over 500 leased lines, we are well-equipped to meet your needs. To learn more about the benefits of investing in a leased line, click here.
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Our award-winning Wi-Fi solution is designed to handle even the most complex requirements.
Before installation, we conduct a comprehensive survey to identify any dead spots. Based on this, we develop a plan to determine the number of access points needed for full coverage.
We manage the entire installation process, including running the necessary cabling to the required locations. Our durable access points, paired with a dedicated switch, are built to last and come with an extended warranty for your peace of mind.
The Wi-Fi controller can be hosted in-house or transferred to your IT team for management. This controller allows you to monitor store or venue usage and diagnose any equipment issues.
Additionally, the service offers the capability to create guest networks, which can be used as a captive portal to collect customer data, should they choose to share it with you.
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From large warehouse installations to small retail stores, our engineers bring extensive experience in running cables, including fibre, to the highest standards.
Our engineering team meticulously plans each installation, identifying potential challenges before starting the work. Every job is completed to a high standard to minimise the risk of future issues.
Cable management is central to our approach. Whether in comms cabinets or equipment placed at desks or counters, all installations are done neatly, ensuring on-site staff can easily identify cables if any equipment.
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Our purpose-built warehouse streamlines the assembly of till systems. Equipment is securely stored, allowing our team to efficiently and effectively build the systems.
We manage the entire deployment of the till systems, including programming and shipping any additional parts needed to address potential issues.
Our engineering team will then visit your store or venue to professionally install the equipment and perform rigorous testing to ensure your system operates efficiently.
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Our Hosted VoIP solution integrates seamlessly with your CCTV setup to provide real-time alerts to staff about potential theft. The AI functionality communicates directly with staff through their headsets, sending messages like “Potential theft in aisle 2.” This integration represents a significant advancement in the retail industry.
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As partners with some of the largest distributors across Europe, we can offer equipment at highly competitive rates. The equipment can either be sent to us for storage and configuration or directly to your IT team for their setup.
Our solution is fully flexible, and we have the expertise to provide guidance on the equipment you need to meet your specific requirements.
Service Spotlight
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Project Management
Our team of experts meticulously plans the deployment and installation process based on your specific needs, ensuring that the work is carried out seamlessly and without any issues.
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Deployment
We offer the convenience of delivering all your equipment to the designated location and assigning engineers to handle the installation.
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Storage
We understand the importance of protecting your equipment, not just because of its cost but also due to the sensitive data it may contain. Our warehouses, are equipped with advanced security measures to ensure your assets are safe and secure.
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Dedicated Support Team
You will be assigned a team of deployment and IT experts who are available 24/7. They will collaborate with you to achieve your goals and provide daily updates to keep you informed on the progress of the project.
Case Study – Holland & Barrett
Holland & Barrett has been a valued customer since 2012. Initially, we managed the phone lines and broadband for their 800 stores across the UK and Ireland. Over the years, our relationship has strengthened significantly due to the high level of service we provide.
For the past two years, we have been managing the deployment of technology to their stores. Their equipment is securely stored in our warehouses, where we build the POS systems and prepare the required equipment for delivery to the specified locations.
We coordinate the attendance of our engineers to complete the installation at each store. Over the course of one or two days (depending on the timeline), the engineer installs the network equipment in the network cabinet, ensuring high-standard cabling to prevent future issues. They also install and test the POS system, performing any necessary cabling runs.
A follow-up snagging day is scheduled close to the store’s opening to ensure that all installed systems are working correctly and efficiently.
What our customers have to say
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Read Story
"Myself and my team have a great working relationship with Alison and her team, including Nick, Luke, Rhys & Nick. We get a great service and price point that covers all we need."
Neil - IT Manager Days Motor Group -
Read Story
"Their quality of service and attention to detail is excellent. I have no hesitation in recommending them to other businesses - and I regularly do!"
Peter - Senior Partner Peter Lynn & Partners -
Read Story
"They provide us with excellent service and value. We have made significant savings since changing from our existing mobile provider to ETS"
Emma - Head of Operations Belvoir Estate & Lettings Agents
